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Get ready to join us as we cover Zendesk’s exciting updates at Relate 2025.
We’re expecting plenty of AI announcements over the coming days.
Stay tuned for all the updates as they happen!
And this is a big one Zendesk is leading with two pricing models.
Outcome-based pricing will only charge you for problems that are resolved, placing an emphasis on resolution.
Previously, Copilot could only guide humans.
Coming soon, Zendesk’s knowledge graph will also work with third-party services like Confluence, Docusign and Asana.
Zendesk America CTO Jason Maynard uses Claude.
Those same principles apply to the ethical deployment of AI as uncertainty around its impacts continue.
That’s all the keynotes over for Zendesk Relate 2025!
