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Businesses are playing catch-up withAI.

The question is: Do we know how?

A hand reaching out to touch a futuristic rendering of an AI processor.

Skills, governance, and culture are essential to making GenAI a success.

Yet theyre driven to take risks and make significant GenAI investments, even without understanding its full value.

Chief Information Officer at Zebra Technologies.

Establish an AI governance structure

This first critical step is how we began our AI journey.

Effective AI integration begins with a solid governance structure.

A governance or executive steering committee defines guidelines on how to leverage GenAI safely and securely.

Legal risks are another growing business concern.

A governance model works to ensure legal protections are in place.

The risks and rewards are too great to leave using GenAI to chance.

Remember, governance is not about crushing innovation.

Its about creating an environment where employees can leverage GenAI for greater efficiency and innovation safely.

Ideally, your AI platform should align with the other tech platforms standardized across your organization.

This approach democratizes the use of GenAI.

Turning AI principles into actionable policies that organizations can follow effectively and responsibly is a significant challenge.

Governance develops the guiding roadmap and the working committee delivers AI platforms, tools and use cases.

But when it comes to helping ensure employees embrace the GenAI tools, thats where culture comes in.

Additionally, every employee should receive GenAI training.

Its important to foster a culture that supports learning and innovation when it comes to GenAI.

GenAI for the generations

GenAI inbusinessisnt just for data scientists.

Its capabilities can be leveraged across your organization by every employee.

We’ve featured the best AI chatbot for business.

The views expressed here are those of the author and are not necessarily those of TechRadarPro or Future plc.

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