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In the past, members of IT teams usually had to become experts in all things IT.
The IT generalist can quickly get things going without any need to read a manual or complete a training.
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Over time, the user has become more sophisticated.
Each new generation that joins the workforce is more exposed to online activities than those who came before.
The kids today are practically born with aniPadin their hands, and they intuitively know how it works.
In some cases, the problem in the middle may not be alaptopissue, its awebsiteissue.
We want an ability to proactively solve these kinds of problems for users without their knowledge.
Any downtime or performance glitches can greatly limit business productivity, causing even more need for automation.
The most common team structure is half remote and half onsite, according to 40% of survey respondents.
We’ve featured the best IT management tool.
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