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The next phase of AI has emerged, and it goes by the name of Agentic AI.

Companies must now ask themselves: Are we ready to embrace AI that not only assists but autonomously executes?

Customer service 3D manager concept. AI assistance headphone call center

But the next phase promises a shift that will once again redefine the way we work.

In other words, the era of Agentic AI has arrived.

CTO of EMEA at Extreme Networks.

What is Agentic AI?

Agentic AI moves beyond todays conversationalAI chatbotsand robotic process automation (RPA).

Imagine anetwork monitoringsystem that doesnt just identify a security vulnerability but actively remediates it.

Well, these features arent the lofty, visionary promises of the future.

Its easy to forget that AI adoption is not a switch we flip; its a progression.

Here, AI acts as a supportive tool, streamlining workflows and improving efficiency without replacing human oversight.

Replace:AI takes over specific tasks or processes.

While humans still maintain control, AI supports them by enhancing accuracy, efficiency, and effectiveness.

Additionally, humans collaborate with AI, using it as an augmented analytics solution.

Create:This is where Agentic AI comes into play, with AI operating fully autonomously.

At this stage, AI becomes a trusted partner, driving unparalleled efficiency and innovation in business operations.

Businesses often assume that trust will increase steadily as AI systems prove their capabilities.

In reality, trust in AI ebbs and flows.

When AI is first introduced in an organization, users may find it helpful and intriguing.

This is why oversight and a phased adoption is critical.

Companies must gradually build, reinforce, and validate trust at every deployment stage.

Additionally, trust varies by use case.

Adapting to the Agentic AI era

So, how do businesses adapt to this transformation?

For starters, investing in AI literacy is essential.

This ensures AI adoption is an ongoing, value-driven process, supporting strategic goals and ROI-focused investments.

The new era is now

AI is rapidly evolving from a passive assistant to an active decision-maker.

Its only a matter of time.

If your AI strategy is still focused on automation, it may be time to rethink your approach.

The future will favor those ready to deploy, trust, and collaborate with AI agents.

The time to adapt isnt down the roadits now.

We’ve compiled a list of the best employee monitoring software.

The views expressed here are those of the author and are not necessarily those of TechRadarPro or Future plc.