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CEO of Pearl AI Search, a division of JustAnswer.
In other equally high-stakes categories, GenAI does not fare much better.
The hard truth is that this accuracy issue will be extremely challenging to overcome.
Even then, it would remain worlds away from the reliability that matters in life-and-death scenarios.
AIs inaccuracy doesnt just have theoretical or academic consequences.
Tragically, he did.
His family is now suingand theyll likely winbecause the AIs output wasnt just a hallucination or cute error.
It was catastrophic and it came from a system that was wrong with utter conviction.
Modern AI models also hide a dirty secretthey rely heavily on human input.
Doing so would be acknowledging how far we are from true AGI.
Users were told voice assistants would take over the world within months.
The grand revolution never happened, and its a cautionary tale for todays even grander AGI promises.
Shielding Themselves from Liability
Why wouldnt major AI platforms just admit the truth about their accuracy?
Because doing so would launch the floodgates of liability.
Instead, companies double down onmarketingspin, calling these deadly mistakes hallucinations, as though thats an acceptable trade-off.
If a doctor told a child to kill himself, should we call that a hallucination?
Until autonomous cars meet a much higher standard, many humans will withhold complete trust.
For either group, AIs shortcomings wont make it a sought-after tool.
Lets stop pretending that AGI is right around the corner.
That false narrative is deceiving some people and literally killing others.
Instead, use AI to empower humans and create new jobs where human judgment moderates machine output.
Make the experts visible rather than hiding them behind a smokescreen of corporate bravado.
Until and unless AI attains near-perfect reliability, human professionals are indispensable.
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The views expressed here are those of the author and are not necessarily those of TechRadarPro or Future plc.
