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The latest update, available forWindows 10andWindows 11devices, may fail to install if users have Citrixs software installed.
Updates download and apply, but then fail to complete.
Users are then seeing a warning message which reads: Something didn’t go as planned.
No need to worry undoing changes.
Citrix is also aware of the issue and promises to be investigating the cause and determining a fix.
When the program is closed, users may load the Patch Tuesday update then re-open their Citrix software.
A companyupdatealso provides a set of instructions to circumvent the issue with Powershell or Command Prompt.
This issue is not observed with earlier versions of Session Recording.