TechRadar Verdict
Less Annoying CRM offers a refreshingly simple and affordable solution for small businesses.
The platform keeps things simple with a single-tier pricing plan: $15 per user, per month.
You get all the features, no surprises or extras to buy.
Less Annoying CRM offers a small number of integrations, however through Zapier you can unlock many more.
The contact management interface is user-friendly, making it easy to add custom fields to meet specific business needs.
During my testing, I found the pipeline view clear and easy to understand.
Less Annoying CRM also includes basic sales forecasting and reporting tools.
Less Annoying CRM offers a small number of integrations, however through Zapier you can unlock many more.
However, there are no downloadable apps for iOS or Android.
I liked how Less Annoying CRM handles task management and calendar integration.
Email integration is another core capability that Less Annoying CRM manages well.
Less Annoying CRM offers one price, making a picking a plan incredibly simple.
Users can BCC a unique email address to automatically log correspondence with contacts in the CRM.
This simplifies keeping communication records current without needing manual data entry after each interaction.
For example, it does not have built-in marketing automation tools or extensive third-party integrations.
The platform balances flexibility and simplicity in customization.
For security-conscious users, Less Annoying CRM offers 256-bit encryption following industry best practices.
How easy it Less Annoying CRM to use?
Upon logging in, I noticed the clean design that presents key information without overwhelming users.
During my testing, I found most features within a few clicks, showcasing the thoughtful design.
The muted yet professional color scheme creates a distraction-free environment for users to concentrate on their work.
Customization options in Less Annoying CRM balance flexibility with simplicity.
Users can add custom fields to contacts and companies for tailored data collection.
Creating custom pipelines is also straightforward, easier than in some complex CRM systems.
While this level of customization suits many small businesses, those needing specialized workflows might find options somewhat limited.
Onboarding resources are a strong point for Less Annoying CRM.
The platform offers a comprehensive help center with detailed articles and video tutorials on various system aspects.
These resources are well-organized and easy to follow.
An intuitive design and focused features contribute to a fast learning process.
In fact, I was able to navigate core functions of the CRM comfortably within a couple of hours.
Those used to more feature-rich CRM systems might find the streamlined interface lacking advanced functionalities.
But my evaluation showed that these native integrations cover basic requirements for most SMBs.
I found creating Zaps to be easy, enabling automated workflows with tools I frequently use.
API documentation is thorough and well-structured, providing detailed explanations and examples for different endpoints.
I appreciated the inclusion of OAuth 2.0 support, which improves security for API integrations.
In terms of reliability and performance, Less Annoying CRM shows a commitment to high data management standards.
The company also utilizes “Uptime Robot” to monitor their site and quickly resolve downtime issues.
Some additional information could be particularly useful for users new to integrating various business applications.
How good is Less Annoying CRM customer support?
Less Annoying CRM is known for its strong customer support.
I personally found email support to be prompt and helpful.
Phone support offers immediate help for urgent matters.
During my search, I found the search function effective, quickly guiding me to information.
There’s also video tutorials, which are especially beneficial for visual learners or those who like step-by-step instructions.
I liked that customer support is entirely free, even for trial users.
Less Annoying CRM’s commitment to accessible assistance aligns well with the companies goal of being user-friendly.
It’s a refreshing change in an industry where premium support usually incurs extra costs.
Resolution times may vary based on issue complexity, but the support team appears focused on providing timely solutions.
A key limitation is that customer support is currently available only in English during CST working hours.
This could be a significant issue for users from different locations and cultures.
As the company grows, addressing this gap would be a big help when expanding to international markets.
The company offers one all-inclusive plan priced at $15 per user per month, billed monthly.
The $15 plan grants full access to all features of Less Annoying CRM.
I appreciated the absence of hidden fees; the advertised price is exactly what you pay.
A big advantage of using Less Annoying CRM is that there are no long-term contracts.
The month-to-month billing suits small businesses and startups wary of lengthy agreements.
Less Annoying CRM offers a 30-day free trial.
The trial is fully functional, with no feature restrictions, offering a genuine experience of the paid version.
The company does not publicly advertise discounts or bundles.
I found its simplicity to be its strongest asset, offering essential features without the complications of larger systems.
