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Chief Technology Officer of IFS in North America.
Once the state of the current tech stack is fully assessed, gaps will be more readily identified.
That also means focused testing for products.
Far too many companies are performing uncontrolled tests that wont provide valuable feedback or map back to organizational goals.
Having this infrastructure established ensures that the enterprise can support data-driven decision-making and deliver real-time responses to change.
Otherwise, AI will not be nearly as powerful as it is capable of.
Then, once a tool is selected, organizational champions should be chosen.
The possibilities are vast, but achieving meaningful outcomes requires more than just implementing AI tools.
It demands a careful combination of vision, strategy, technology and human skill.
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The views expressed here are those of the author and are not necessarily those of TechRadarPro or Future plc.
