When you purchase through links on our site, we may earn an affiliate commission.Heres how it works.
Payday should be a moment of relief.
With only 23% of Brits trusting finance apps, incidents like this only deepen the skepticism.
But why did this happen, and how can banks ensure it doesnt happen again?
VP and MD of EMEA, LaunchDarkly.
This intricate web of dependencies massively increases the risk of failure, especially during peak periods like payday.
Without a structured approach to change, even minor updates can trigger outages.
To reduce these risks, banks need to introduce changes progressively and in a controlled manner.
Uncontrolled deployments can cause widespread outages and damage customer trust which is something no bank can afford to lose.
A DevOps approach designed to stabilize the system and protect thecustomer experience.
By gradually introducing changes, banks can check performance and detect potential issues before they impact the entirecustomer base.
Controlled rollouts means fewer surprises and happier customers.
Automated monitoring and instant rollbacks for reliability
You cant fix what you cant see.
The ability to instantly rollback to a previous version is critical, ideally within 200 milliseconds or less.
This keeps banking apps reliable, even during high traffic periods.
Rapid adjustments without downtime
Not all changes require a full-scale code deployment.
Runtime configuration management allows developers to make real-time adjustments without redeploying the entire tool.
Such flexibility is crucial for maintaining uptime and ensuring a seamless customer experience, even in unpredictable situations.
Targeted segments for customized experience
A one-size-fits-all approach doesnt work in banking.
By segmenting users based on key attributes, banks can tailor updates to specific groups.
In fact in the UK alone, 37% of UK residents check their current account balance daily.
This is proof that reliable digital banking is no longer a convenience, but an exception.
Banks cannot afford another payday failure.
Reliable apps build confident customers and its time for banks to deliver on that promise.
We list the best mobile payment app.
The views expressed here are those of the author and are not necessarily those of TechRadarPro or Future plc.
