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Agentic AI is the tech worlds latest obsession.
Whats holding businesses back from using agentic AI to its full potential?
As with any new tech innovation, there are a fair amount of misconceptions to sort through.
Co-founder and CEO of Vidyard.
Myth #1: Agentic AI is a rogue, uncontrollable technology destined to overthrow humanity.
In other words, the Skynet fear.
As an example, my wife and I have a household GPT called Littknows.
or What will my co-pay be at the dentist today?
But more recently, weve started using it to take things off our plate.
This is a prime example of agentic AI helping us do more, better, and faster.
Think back to the invention ofMicrosoft Excel.
When the pen-and-paper processes of the past were suddenly streamlined, bookkeepers were scared.
And, truthfully, the amount of bookkeepers did decline.
But then we saw an explosion of new roles.
Were going to see a similar trajectory with agentic AI.
Furthermore, agentic AI is becoming more accessible by the day.
But say yourbusinessreally doesnt have the extra budget to put toward agentic tools.
It could be the case that youre looking for dollars in the wrong place.
Consider Klarna as an example.
Whenemployeesleave Klarna due to natural attrition, the company doesnt immediately backfill their roles.
Instead, teams assess if they can automate a part - if not all - of the job.
As a smaller company, you cant be expected to outhire your larger competitors.
The right investment is a game changer for driving growth.
The reality: garbage in equals garbage out.
Now, this doesn’t automatically spell trouble for businesses adopting agentic solutions.
They arent generating net new content, only making decisions and taking actions based on existing data.
We can apply this same paradox to conversations around AIproductivity.
Evaluate different providers and how their capabilities map to your objectives.
Dig into whether these improvements are on their roadmap.
If not, check that the solution you do invest in integrates with your current stack.
The agentic AI revolution is already upon us.
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The views expressed here are those of the author and are not necessarily those of TechRadarPro or Future plc.
