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But what really happened to make the mighty manufacturer stumble?

However, it was possiblytoostreamlined, lacking several key features that Sonos users had relied on.

New Sonos app home screen shown on an iPhone, held in a person�s hand

The Sonos Roam 2 portable speaker

It was like removing the passenger seat from your car to reduce its overall weight.

The new app lacked compatibility with screen-reading tech for the visually impaired, too.

Its no surprise that many users started opting fora third-party alternative called SonoPhone.

Sonos Roam 2, all colors

The Sonos Roam 2 portable speaker

(Work is ongoing.)

Sonos woes werent limited to its app relaunch, either.

Somewhere between this cool critical response and public anger over its app fiasco, the Ace headphones got overlooked.

Sonos Ace

The company’s first headphones, the Sonos Ace, had a muted launch in 2024

In September, Sonos stock price was also down by a third compared to this time last year.

Its not all bad, of course.

Better Dolby Atmos effects, better bass, better speech clarity, better connectivity.

Sonos Arc Ultra

Launched in late 2024, the Sonos Arc Ultra soundbar let Sonos regain some of its shine

Heres hoping the next few Sonos speakers and headphones manage to remind us of that too.

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